VADS was incorporated on 29 November 1990 and formed in 1991 as a joint venture between Telekom Malaysia Berhad (TM) and IBM Malaysia Sdn Bhd (IBM) to take advantage of the convergence of IT and Telecommunications Industry. The Company officially started operations the following year. Two other partners joined in the venture in 1993 and 1995, namely Permodalan Nasional Berhad (PNB) and The Employees Provident Fund (EPF) respectively.
Its main activities are Managed Networks Services, Contact Centre Services (which has now evolved to Business Process Outsourcing) and Systems Integration Services.
VADS was listed on the Second Board of Bursa Malaysia Securities Berhad (then Kuala Lumpur Stock Exchange) (Bursa Securities) on 7 August 2002 — making it the first TM subsidiary to be listed. It was transferred to the Main Board of Bursa Securities on 10 March 2005.
On 22 September 2008, TM, VADS’ holding company, proposed the privatisation of the Company via a selective capital reduction and repayment exercise under Section 64 of the Companies Act, 1965 (SCR). With the completion of the SCR on 12 February 2009, VADS became as wholly-owned subsidiary of TM. On 19 February 2009, VADS was officially de-listed from the Official List of Bursa Securities.
Managed Services
Managed Security Services Managed GSP Services Managed LAN Services Managed WAN Accelerator Services Managed Unified Communications Managed Telepresence Managed Server Storage Services Managed Desktop Services Managed Messaging Services
VADS Managed Services offers companies cost-effective and comprehensive ICT solutions for optimum performance in today’s fast paced business environment.
Hosting Services
Core Hosting Value Added Hosting Managed Hosting
Hosting Services provides state-of- the-art facilities and complete solution for your organisation’s hosting needs.
Business Process Outsourcing (BPO)
Customer Service BPO BPO Tech Support BPO Customer Care BPO Receivable Management BPO Customer Retention BPO Revenue Generation
BPO Technologies Hosted Contact Centre BPO Suites BPO Technology Solutions
VADS BPO has a full array of business process outsourcing solutions that is powered by our proven methodology Vibrant™ to improve customer experiences while increasing profitability and transform the way businesses work.