About VADS BERHAD

VADS Berhad (VADS) is one of Malaysia’s leading Managed ICT Services provider. Having grown from our heritage as a joint venture between IBM Global Network Services and Telekom Malaysia Berhad back in 1991, today we are a public listed company serving more than 500 medium to large businesses across various industries.

VADS help brings together people, processes and technology to enable more effective and dynamic use of information and communication. By focusing on delivering value-based innovative solutions and services, VADS offers its expertise in Managed Network Services (MNS), System Integration Services (SIS), and Business Process Outsourcing Services (BPO).

VADS continues to reduce the complexity of doing business by providing companies with a technology road map and service levels. This will enable companies to use resources more efficiently and effectively, thus empowering them to be more agile and resilient in the ever-changing landscape of the business environment.

 

Managed Network Services (MNS)
Managed GSP Services
Managed Global WAN Services
Managed National WAN Services
Managed Business Internet     Services
Managed WAN Accelerator     Services
Managed Security Services
Managed Data Centre
Managed LAN Services
Managed IP Telephony
Managed Video Services
VADS MNS offer companies cost-effective and comprehensive ICT solutions for optimum performance in today’s fast paced business environment.
Systems Integration Services (SIS)

Managed Server Services
Managed Storage Services
Microsoft Services
Managed Desktop Services

VADS SIS provides complete end-to-end integrated IT solutions that are stable yet flexible and scalable to enable businesses to be more agile to react more quickly to changing business conditions.

Business Process Outsourcing (BPO)

Customer Service BPO
BPO Tech Support
BPO Customer Care
BPO Receivable Management
BPO Customer Retention
BPO Revenue Generation

BPO Technologies
Hosted Contact Centre
BPO Suites
BPO Technology Solutions


VADS BPO has a full array of business process outsourcing solutions that is powered by our proven methodology Vibrant™ to improve customer experiences while increasing profitability and transform the way businesses work.