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- Won 2 major awards for the 2nd year - Cisco Best Managed Services Provider as well as IBM Platinum Club.
- Achieved Microsoft Gold Partner status.
- CCAM Prestige Class Award for Contact Centre Services.
- Largest Contact Centre in Malaysia.
- New International partnerships with Asia Netcom and Orange.
- Cross the RM300 Million Revenue mark.
- Plaza VADS.
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- Transferred to the Bursa Securities Main Board.
- Acquired REACH Data Centre at KLCC to expand Managed Data Centre Services.
- Expanded and established nation wide VADS’ Services Centres.
- Launched the Security Operations Centre (SOC) to enhance service support for Managed Security Services.
- Secured major Contact Centre sourcing contract for one of the leading mobile operators in Malaysia.
- Won 2 major awards - Cisco Best Managed Services Partner as well as IBM Platinum Club Award.
- Cross the RM200 million revenue mark.
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- Partnered Teletech Inc to launch Managed Contact Centre Services.
- Formed VADS Professional Services Sdn Bhd to support the Contact Centre business.
- Won first outsourced Contact Centre for a local broadband company.
- Achieved Cisco Silver Partner status.
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- Signed with AT&T for a global network cooperation to provide high-speed international Managed Network Services to over 60 countries.
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- Listed on Second Board with an offer share price of RM2.10.
- Received NSP License from MCMC.
- Launched VADS PREMIER, an IP Managed Network Services.
- Achieved ISO9001: 2000 certification by SGS.
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- Electronic Commerce Services Sdn Bhd was renamed as VADS e-Services Sdn Bhd.
- Partnered with Onyx Software to offer Customer Relationship Management Solutions for Malaysian corporates.
- Received ASP Class and Individual License from Malaysian Communications and Multimedia Commission (MCMC)
- VADS IPO approved by Securities Commission. VADS was converted into a public company known as VADS Berhad.
- Cross the RM100 million revenue mark.
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- VADS’s new corporate identity was revealed to reflect its new millennium positioning and service offerings.
- Acquired The Network Connections Sdn Bhd (TNC) and renamed it as VADS Solutions Sdn Bhd.
- VADS signed a partnership with Surf 88 as its technology partner, providing the e-infrastructure to support the first bilingual financial investment portal.
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- VADS Managed Network Services International was further enhanced with the British Telecom partnership.
- Commerce City was launched to facilitate and support e-business in Malaysia.
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- The VADS Managed Network Services International portfolio was expanded with the WorldCom partnership.
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- TM acquired equity in VADS from the other partners and VADS became its wholly owned subsidiary..
- Electronic Commerce Services Sdn Bhd received MSC status from the Multimedia Development Corporation.
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- VADS signed with Hughes Network Systems for the provision of networking equipment to facilitate Frame Relay Network Services within Malaysia.
- Won its first National Point of Sales outsource contract for an international oil and gas company.
- Started IBM Global Network Internet Service which provided global roaming internet access.
- VADS was appointed as a COINS Franchisee by TM.
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- KWSP invested in VADS and became the fourth major shareholder. This led to the formation of Electronic Commerce Services Sdn Bhd, whereby electronic contribution to KWSP was conducted via the EC*Link service.
- The Managed Network Services National was launched.
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- VADS closed its first multimillion dollar deal for a local major shipping company to connect its offices world wide.
- Leading from this win, VADS invested in its own national network: VADS*Net, whereby 20 node locations were created throughout Malaysia.
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- PNB invested and became the third major shareholder in VADS.
- The first Electronic Data Interchange (EDI) mailbox in Malaysia was started by VADS. Later in the year, Supply*Link and Medi*Link services were launched to facilitate EDI Services.
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- VADS won its first national network service customer; a direct-selling company and provided Wide Area Network (WAN) services on the PNB/ BT network.
- Together with IBM, VADS provided consulting services to TM for their Corporate Data Network, which eventually led to the establishment of Corporate Information Network Services (COINS) by TM.
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- VADS was incorporated as a joint venture between TM and IBM to offer IBM Global Network Services. The company commenced business at Plaza IBM with a total of 11 employees.
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