VADS Converged Contact Centre:
Bringing your Customer Experience to the Next Level
Bringing your Customer Experience to the Next Level
Transform the way you conduct business and improve profitability with a full array of easily scalable BPO solutions powered by our proven methodology – Vibrant™.
Customer Experience Management services help businesses deliver personalised communications and interactions that will attract and engage your customers.
Our Revenue Generation services enable you to have an extended virtual sales force that will promote your business and allow you to immediately gauge your customers’ growth, sales and profit.
Revenue Protection services help to secure your hard earned income in a professional manner that allows you to maintain your relationship with your customers.
Business Analytics & Insights services help businesses predict, manage and mitigate risk in a cost-effective and customer-centric way that will make the difference between success and failure.
Contact Centre Facilities services help businesses overcome challenges in contact centre management by providing world-class facilities and state-of-the-art technologies.
Our Business Excellence Consultancy and Training services will help improve your business methodologies, processes and strategy, as well as develop your workforce through a Lean Six Sigma approach.