CC Lite is a fully outsourced and affordable contact centre service. It is designed as a hassle-free solution with simple sign-up process, quick service activation and no long-term commitment. CC Lite provides an affordable and reliable enterprise-grade solution run by professional, skilled and trained personnel.
Features
- Managed contact centre operating up to 24 hours
- Standard operation in English and Bahasa Malaysia
- Standard best practise content workflow
- Real-time sales leads escalations
- Standard statistic reports
- Suitable for either long term engagements, seasonal volume or short terms campaigns
Benefit
- Fully outsourced and affordable contact centre service
- Professionally run customer service by skilled and trained personnel
- Personalisation via a dedicated phone number
- Daily reports for customer feedback and call centre activity
- Fast service activation