VADS is the local partner to global and regional service providers to provide local service operations support and managed services for their network infrastructure and their customer connectivity in Malaysia.

A number of the partnerships have been in placed for the past 10 years such as AT&T, Verizon Business and British Telecom. Newer partnerships include SingTel, PACNET, Vanco, Reach, Tata Communication and Macquarie Telecom.

VADS as a single point of contact in providing nationwide field engineering support, multi telecommunication bandwidth services, round the clock network operation, data center neutral collocation site and overall service level management under one roof.

Fully managed global WAN service coverage in major towns and cities throughout the 6 continents.

VADS Internet Protocol Virtual Private Network (IPVPN) service is designed to provide the flexibility of any-to-any communications with the reliability, quality and security of a Multi protocol Label Switched (MPLS) based IP-enabled network. This service offers an efficient and scalable way for businesses to incorporate mission critical applications into their existing networks.

Local support for global service providers and businesses with essential managed network services solutions including network management, change and problem management, choice of local telecommunication providers, facility management services and network security capabilities.

Link remote or travelling employees, customers, and trading partners in almost any location around the world, and at the same time provide quality of service, traffic engineering and service level agreements.

Fully managed business Internet Protocal (IP) service designed to provide all the simplicity and flexibility of IP networks with the performance, service reliability and security of traditional data networks.

Interconnections to any location and access to Intranet, Extranet and Internet applications over a single connection using end-to-end Multi-protocol Label Switching (MPLS) and traffic classification/ prioritization techniques developed by Cisco Systems.

Nation wide technical support through a single point of contact that provides around-the-clock active monitoring, network management support.

Scalable Internet connectivity to efficiently and effectively meet user demands and application requirements.

Dedicated high-speed internet access designed with high resiliency and low latency through a redundant multi-gateway internet infrastructure.

Connected to the local internet exchange (MIX), regional and global internet backbone providers.

24x7 proactive monitoring with security surveillance and counter measures

Service Level Agreements up to 99.9%.

Accelerate and optimise applications performance over the Wide Area Network (WAN) with full WAN visibility to improve application response time, control and prioritise key applications to maximise networking investments.

Defense-in-depth managed service which includes 24x7 manned security surveillance and management, real-time security intelligence and skilled security experts which are the key elements to mitigate today’s imminent and complex network security threats.

Carrier-neutral infrastructure that provide access to a suite of telecommunication services offered by multiple service providers

A connectivity platform to both the public Internet and private local or global network services for enterprises, content companies and service providers to maintain data and network equipment in a secure environment.

24x7 Network and Security Operations Centre monitoring by trained engineers and supported by a team of field support engineers located nationwide

Facilities are Uptime Institute standard compliant with choice of individually locked industry standard cabinets, fixed or custom sized cages, power and environmental control systems, fire protection, structured cabling and access security.

Network Infrastructure solution for Routing and Switching, Core, Access and Optical Network, Wireless solution (Wifi/ WiMax), Network Traffic Performance analysis.

Convergence of voice and data onto a single IP infrastructure to increase productivity and reduce costs.

Enable online meetings via video conferencing using the same IP infrastructure as data and voice to optimize investment on IP-VPN, enhance communication, reduce travelling time and costs as well as increase business productivity