Services & Solutions

We aim to add value for our customers through our innovative solutions and services based on the industry's most advanced information, communications and technology in the business areas of: Value Added Services, IT Services & Business Process Outsourcing.

Managed Unified Communications

Overview

Managed Unified Communications simplifies your business processes with effective collaboration of communication tools that integrate voice, video and data into a single unified platform. Expect boundless device and media dependencies in your daily businesses, speedier response time and sound performance.

Service Features

  • All-in-One Secured Communication Mobility Solution
    Consistent connectivity experience across secured communication mediums with IP Telephony or soft phones, video conferencing, unified messaging and instant messaging services.

  • Office Solution
    Business jumpstart that enables productivity and improves performance, with zero investment in technology.

  • End-to-End Managed Services
    A suite of managed services of Installation, Commissioning, On-site Breakfix, Remote System Support and Service administration to ensure technical operational relief.

  • Face-to-Face Communication
    Live communication with video conferencing via collaboration; effectively for less.

  • Value Added Services
    Support on hold features for voice, Interactive Voice Response (IVR), voice mail and automated attendance.

  • 24x7 One Support Centre
    Always on security features inclusive of events monitoring, analysis & response, information sharing, and 24x7 standby help desk.

Benefits

  • Enable cost saving opportunities for internal communication & reduce travelling costs.
  • We are able to support your business to reduce capital expenses and maintenance costs with our managed services.
  • We offer only the best world class solutions at entry-level prices to jumpstart your business.
  • Our service methodology will increase staff productivity by bridging communication reach.
  • We will ensure full utilisation of your telephony infrastructure, while reducing Total Cost of Ownership (TCO).
  • Our service lets your business expand communication reach and eradicate missed calls via single number to multiple communication devices.
  • Our solution includes fast and effective deployment of devices right to your business premise.
  • Our strength and expertise lies at our full coverage of service lifecycle with managed services and our hassle-free centralised support centre for all business communication needs.