VADS deploys Parallels solutions to automate processing of Microsoft Office 365 services
VADS Berhad (VADS), a wholly-owned subsidiary of Telekom Malaysia Berhad (TM), and a leading Integrated Managed ICT/BPO service provider, today announced its partnership with Parallels, a leading hosting and cloud services enablement provider to help further expand VADS’ cloud services offerings in the country.
The collaboration includes deployment of Parallels’ Automation Software-as-a-Service (SaaS) platform, enabling VADS to rapidly deliver cloud services for small and medium enterprises (SMEs) in Malaysia, efficiently and cost-effectively. The Automation solution has enabled VADS to implement automatic provisioning of Microsoft Office 365, eliminating inefficiencies from paperwork movement between internal departments for provisioning of cloud services. This as a result reduces the high risk of errors from traditional processes, providing end customers with enhanced service experience.
Commenting on the partnership, Ahmad Azhar Yahya, Chief Executive Officer of VADS said, “Our customers are looking to leverage on products in the cloud, such as Microsoft Office 365, and they want to be able to use the services immediately upon request. Our partnership with Parallels not only enables us to implement a solution that delivers speedy provisioning and billing of the Office 365 platform, it also allows us to bundle it with any additional cloud services that we plan to offer in the future.”
This is part of VADS’ strategy to further strengthen its leadership in cloud services and for its business expansion in Malaysia. The move also helps the company future-proof its IT infrastructure to cater to the escalating cloud demand from its rapidly growing portfolio of SME customers.
“SMBs are looking for opportunities to expand their businesses in the fastest, most cost-efficient way possible,” said PaveiErshov, Vice President, Service Providers Business, Parallels Asia Pacific and Japan. “VADS is an innovative company that understands the ‘pain points’ of SMBs in Malaysia and by using Parallels Automation, it underscores VADS’ reputation as a leading provider of cutting-edge technology and communications solutions and services that SMBs find critical in realizing their business objectives -without having to make huge investments.”