Parallels, the platform provider for cloud service delivery, has partnered with VADS, a wholly-owned subsidiary of Telekom Malaysia (TM) and a leading integrated managed ICT/BPO service provider, to extend VADS’ cloud services offerings in Malaysia.
The move is part of VADS’ strategy to further strengthen its leadership in cloud services and for its business expansion in the country. The move also helps the company future-proof its IT infrastructure to cater to the escalating cloud demand from its rapidly growing portfolio of SMB customers.
The collaboration includes deployment of Parallels Automation, enabling VADS to rapidly deliver cloud services for small and medium businesses (SMBs) in Malaysia. The solution has enabled VADS to implement automatic provisioning of Microsoft Office 365, eliminating inefficiencies from paperwork movement between internal departments for provisioning of cloud services. This eliminates the risk of errors from adopting traditional processes, providing end customers with an enhanced service experience.
Ahmad Azhar Yahya, Chief Executive Officer of VADS said, “Our customers are looking to leverage on products in the cloud, such as Microsoft Office 365, and they want to be able to use the services immediately upon request. Our partnership with Parallels not only enables us to implement a solution that delivers speedy provisioning and billing of the Office 365 platform, it also allows us to bundle it with any additional cloud services that we plan to offer in the future.”
“SMBs are looking for opportunities to expand their businesses in the fastest, most cost-efficient way possible,” said Pavel Ershov, Vice President, Service Providers Business, Parallels Asia Pacific and Japan.
“VADS is an innovative company that understands the ‘pain points’ of SMBs in Malaysia and by using Parallels Automation, it underscores VADS’ reputation as a leading provider of cutting-edge technology and communications solutions and services that SMBs find critical in realising their business objectives – without having to make huge investments.”