A valuable session with the Penang State Company took place on 17th January 2025 at the KOMTAR. Representing TM One were GM Northern Business, En Ahmad Nazri Ambi, and CEO VADS Business Process, En Jazlan Azizy Jusoh. The objective of the session was to review year-on-year performance. Additionally, we presented insights on WABA Chatbot and a showcased business continuity plan extending through 2027.