We are proud to announce the successful completion of the ISO 18295-1:2017 Customer Contact Centre (CCC) Re-certification Audit, conducted from 15th to 17th July 2024. We are delighted to report… Read More »ISO 18295-1:2017 Customer Contact Centres – Recertification Audit
On 13th and 14th July 2024, VADS Business Process Sdn. Bhd. Training Services team proudly conducted the “A Smile for Customer Satisfaction” training program for the Customer Service Unit of… Read More »VADS BP Training Services – A Smile for Customer Satisfaction
On July 9th, 2024, the Marang Contact Centre hosted a Majlis Bacaan Yasin dan Doa Selamat to mark the successful completion of the Contact Centre Modernization initiative. This meaningful event… Read More »Majlis Bacaan Yasin & Doa Selamat @ Marang Contact Centre