VADS Business Process Sdn. Bhd. proudly conducted another successful session of its team-building program for Government Agency on 5th September 2024. Titled “Conquering Challenges Through Dynamic Teamwork,” the program continued… Read More »Empowering Teamwork: Team-Building Training for a Government Agency
On 25th September 2024, the Melaka Contact Centre at Graha Maju had the privilege of hosting Southern State Government for a benchmarking visit focused on Contact Centre Transformation initiatives aimed at enhancing customer experience. The visit… Read More »Visit from Southern State Government to Melaka Contact Centre
A huge congratulations to VADS BP MCC for their incredible victory at the Futsal Fiesta Merdeka on 7th September 2024, held at Kompleks Sukan Batu Berendam! Our dynamic players showcased outstanding teamwork and determination, dominating Group A with… Read More »FUTSAL Fiesta Merdeka Melaka – VADS BP MCC Triumphs as Champions
On 29th August 2024, Tuan Haji Lukema Meri, YDP of Majlis Daerah Marang, paid an official visit to Kompleks TM Medan Jaya, marking a significant step toward strengthened collaboration and… Read More »YDP Majlis Daerah Marang’s Official Visit to Kompleks TM Medan Jaya
The Merdeka Fun Run 2024 brought an exhilarating wave of energy and excitement to Taman Botani Kepong on 24th August 2024! The event featured not only a thrilling 5km Fun… Read More »LIFE@BPO – Merdeka Fun Run 2024 Taman Botani Kepong
The VADS Business Process Sdn. Bhd. Contingent delivered an outstanding performance at the TM One Olympic 2024, held from 9th to 15th August 2024. With 90 participants competing across 9… Read More »TM One Olympic 2024 – VADS Business Process Sdn. Bhd. Contingent Shines Bright
We are proud to announce the successful completion of the ISO 18295-1:2017 Customer Contact Centre (CCC) Re-certification Audit, conducted from 15th to 17th July 2024. We are delighted to report… Read More »ISO 18295-1:2017 Customer Contact Centres – Recertification Audit
On 13th and 14th July 2024, VADS Business Process Sdn. Bhd. Training Services team proudly conducted the “A Smile for Customer Satisfaction” training program for the Customer Service Unit of… Read More »VADS BP Training Services – A Smile for Customer Satisfaction
On July 9th, 2024, the Marang Contact Centre hosted a Majlis Bacaan Yasin dan Doa Selamat to mark the successful completion of the Contact Centre Modernization initiative. This meaningful event… Read More »Majlis Bacaan Yasin & Doa Selamat @ Marang Contact Centre