VADS Business Process Sdn. Bhd. team reached new heights at the CCAM – 2024 Industry Excellence Awards held on September 27th at the prestigious Mandarin Oriental, marking another great milestone that underscores our commitment to excellence in the contact centre industry. We continue to empower customer experience innovations supported by automation, intelligence, and agility, paving the way for a robust digital future.”
Awards Achieved at the CCAM – 2024 Industry Excellence Awards:
Corporate Category:
Best Outsourced Inbound Contact Centre – Silver
Best Use of Automation – Bronze
Individual Category:
Best Contact Centre Support Professional: HR Business Partner – Gold
Best Contact Centre Support Professional: IT Business Partner – Silver
Best Contact Centre Support Professional: Trainer – Silver
Best Head of Contact Centre – Silver
Special Recognition:
Silver Jubilee Hall of Fame: Legend of the Industry
These accolades reinforce VADS BP’s dedication to leading the way in customer experience, driving progress through cutting-edge automation and intelligent solutions. Here’s to a new milestone in our journey of excellence!
