LIFE AT WORK AWARDS (LAWA) 2025 RECOGNITION FOR VADS BUSINESS PROCESS We are thrilled to share that VADS Business Process, a proud part of TM Group Customer Experience has been honoured with the LIFE AT…
Life@BPO Get Fit 2025 : Hiking Taman Tugu The session sparked valuable conversations on the future of Customer Experience (CX) powered by AI, automation and data-driven decisions. From industry insights to live demonstrations and networking,…
Next Series Business Services (BPO) : Empowering Customer Connections Through Innovation & Automation The session sparked valuable conversations on the future of Customer Experience (CX) powered by AI, automation and data-driven decisions. From industry insights…
Ultimate Hook in Sales Training: Strengthening Conversations, Driving Results The Ultimate Hook in Sales Training continued its impactful journey with Wave 3 in Terengganu and Wave 4 in Kuching, equipping TMSRC staff with practical techniques…
Life@VADS Strike Storm 2025 The lanes at Wangsa Bowl, 1 Utama came alive as Life@VADS Strike Storm 2025 gathered 160 energetic VADSters, forming 30 teams that brought excitement and team spirit to the game. The…
BPO MCC Futsal Team Competing at DUN Duyong Championship Melaka Contact Centre (MCC) Sports & Recreation proudly sent the BPO MCC Futsal Team to represent in the DUN Duyong Futsal Championship, held in Melaka on…
Industrial Visit from Politeknik Negeri Bengkalis Meaningful and memorable day as VADS BP had the opportunity to host an industrial visit from Politeknik Negeri Bengkalis, Indonesia in collaboration with the Melaka Water Institute, at the…
Terengganu Muafakat : Kecemerlangan Perkhidmatan Kite 2025 Two amazing batches, one shared mission. A total of 41 passionate participants, comprising call centre agents and customer service officers from various departments under Terengganu Government, came together…
Melaka Contact Centre (MCC) Sports Series Melaka Contact Centre (MCC) brought the heat on 12th June 2025 with a spirited Futsal Friendly Match against our valued client, Syarikat Air Melaka Berhad (SAMB), at Kompleks Sukan…
Safety Can’t Wait – Action Begins Now at VADS BP At VADS BP, safety isn’t just a priority but it’s a shared responsibility. To safeguard every corner of our operations, a dedicated team has been…