PETALING JAYA: VADS Bhd wholly owned subsidiary VADS e-Services Sdn Bhd (VeS) has secured a three-year contract worth up to RM143.68mil from Telekom Malaysia Bhd (TM) to provide Streamyx and non-Streamyx phone and non-voice interactions.
In a statement to Bursa Malaysia yesterday, it said VeS had signed a contract with TM, which owns 63.37% of VADS, to provide professional services for TM’s customer interaction centre.
The contract, which took effect Jan 1, covers first and second-level technical support, non-voice support (e.g. email, fax and letter) and helping TM to offer 24-hour support for certain services.