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Contact Centre World Awards
Contact Centre World2 – 5 November 2015Corporate Category- Gold Medal – Best Contact Centre (Samsung Project)
- Gold Medal – Best in Customer Service (Samsung Project)
- Gold Medal – Best Help Desk (TM Premier Team)
- Silver Medal – Best Contact Centre (TM Project)
- Silver Medal – Best in Customer Service (TM Project)
Individual Category- Gold Medal – Client Service Management (Jerome Travis Martyn)
- Gold Medal – Incentive Scheme (Cut Nossy)
- Silver Medal – Best Leadership Award (Saravanan Belusami)
- Silver Medal – Technology Innovation (Cut Nossy)
- Silver Medal – Best Sales Manager (Bambang Suryadi)
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Hybrid & Private Cloud
The Computerworld Malaysia Readers Choice Awards Night13 October 2015
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Contact Centre World Awards, APAC Region
Contact Centre WorldJune 2015Corporate Category- Best Contact Centre – Mega: GOLD (TM Project)
- Best Help Desk : GOLD (TM Backend & Premier)
- Best in Customer Service – Mega: GOLD (TM Project)
- Best in Customer Service – Large: GOLD (Samsung Project)
- Best Large Contact Centre: GOLD (Samsung Project)
- Best Technology Innovation – Internal Solution: GOLD
- Best Incentive Scheme: SILVER
- Best Recruitment Campaign: BRONZE
- Best Sales Campaign: BRONZE
- Best use of Social Media in the Contact Centre: BRONZE
Individual Category- Best Contact Centre Director Leadership: GOLD (Saravan Belusami)
- Best Client Services: GOLD (Jerome Travis Martyn)
- Best Sales Services: GOLD (Bambang Suryadi)
- Quality Auditor: SILVER (Viknesvaran AL M Mahendran)
- Best Outsourcing Partnership: SILVER (Zukhra Hasyim)
- Client Relation: BRONZE
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Data Centre Service Provider of the Year 2015
Frost & Sullivan MalaysiaApril 2015 -
2014 Managed Services Partner of the Year
CISCO Partner Appreciation Award 2015March 2015 -
Top 100 Global Outsourcing Service Provider for 2015
International Association of Outsourcing Professionals® (IAOP®)February 2015