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‘Anugerah Majikan Prihatin’
Majlis Sambutan Hari OKU Kebangsaan 2012December 2012 -
Contact Centre World Awards
November 2012- Gold Medal
- Best Outbound Campaign
- Best Customer Loyalty Programme
- Silver Medal
- Best Sales Campaign
- Best Workforce Management Professional: Anna Yee Hong May
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Bronze Medal
- Best Outsourcing Partnership Award
- Best Large Outsourced Contact Centre
- Gold Medal
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Contact Centre Association of Malaysia Annual Award 2012
October 2012- Gold Medal
- Best Outsource Inbound Contact Centre Above 100 seats
- Best Outsource Outbound Contact Centre Above 100 seats
- The Most Creative Contact Centre
- Silver Medal
- Best Outsource Inbound Contact Centre Above 100 seats
- Best Process Excellence
- Best Video Contact Centre
- est Outsource Outbound Contact Centre Under 100 seats
- Best Outsource Inbound Contact Centre Under 100 seats
- Social Media Programme Contact Centre
- Best Contact Centre Team Leader Above 100 Seats: Aznal Ariff Zakaria
- Best Contact Centre Supporting Professional: Izeti Binti Zulkifli
- Bronze Medal
- Best Outsource Outbound Contact Centre Under 100 seats
- Best Contact Centre Team Leader Above 100 seats:
- Norlizah Binti Ali
- Best Contact Centre Team Leader Under 100 seats:
- Mashiur Rahman
- Gold Medal
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Outsourcing Malaysia Excellence Awards
October 2012- Best Outsourcing Service Provider of the Year
- Best BPO Engagement of the Year
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Gold Award – Hybrid and Private Cloud Provider
11th Computerworld Malaysia Readers Choice Awards 2012September 2012 -
Top 50 Malaysian Brands
Brand FinanceSeptember 2012 -
Contact Centre Association of Singapore Awards 2012
August 2012- Bronze – Best Outsourced Contact Centre
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2012 Global Outsourcing 100
International Association of Outsourcing ProfessionalsAugust 2012- Best 20 Companies – Government (All Levels)
- Best 10 Leaders – Human Resources Services
- Best 20 Leaders – Transaction Processing Services
- Top List Climbers Year to Year (Honours and Highlights)
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2012 Global Services 100 Provider
Global Services MediaAugust 2012 -
Cisco’s Certified Managed Services Master Channel Partner Worldwide (MS-Master)
July 2012 -
Contact Centre World Awards – APAC Region
July 2012- Gold Medal
- Best Outsourcing Partnership
- Best Loyalty Programme
- Best Outbound Contact Centre
- Best Sales Campaign Project
- Best Workforce Management Professional: Anna Yee, Assistant General Manager, Operations Support
- Silver Medal
- Best Community Programme by Contact Centre
- Best Supervisor: Sayyed Rabby, Team Leader, Operations
- Best Customer Service Representative: Izat Amir, Customer Service Representative
- Bronze Medal
- Best Contact Centre Manager: Nor Hazurah Ninggal, Senior Manager, Operations
- Gold Medal
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Frost & Sullivan Malaysia Excellence Award 2012 – Managed Service Provider of the Year
May 2012 -
Riverbed Asean Partner of the Year 2012
March 2012