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Systems Gold Partner Certification Award
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Security Management system for Data Centre & hosting Services
- For CBJ1,CBJ2 & BRF Data Centres: SIRIM QAS Certification
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Best Business Critical System
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HP ESSN award
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2010 ContactCentreWorld Top Ranking Performers Awards, APAC Region Final
- Best Helpdesk (Gold Award) Celcom Axiata Berhad Technical Helpdesk – managed by VADS
- Best Contact Centre Outsources (Under 50 Agents) (Gold Award) Celcom Axiata Berhad Video Contact Centre – managed by VADS
- Best Recruitment Campaign (Bronze Award) Celcom Axiata Berhad SUKSES Recruitment Campaign – managed by VADS
- Best Contact Centre Leader (Gold Award) – Wardhani Soedjono, PT VADS Indonesia
- Best Contact Centre Trainer (Gold Award) – Khairiah Adam, BPO Learning & Development, VADS TM Malaysia
- Best Contact Centre Support Professional – Workforce Planning (Gold Award) – Marco Angelo C. Burgos, Celcom Axiata Berhad Project, Managed by VADS
- Best Contact Centre Sales Agent (Bronze Award) – Khairul Alwi, TM Sales Centre, VADS TM Malaysia
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2010 ContactCentreWorld Top Ranking Performers Awards, World Final
- Best Contact Centre, Help Desk (Outsourcer) (Gold Award) – Celcom AxiataBroadband Helpdesk, Sylvia Liao
- Best Contact Centre Small (Outsourcer) (Gold Award) – Celcom Axiata Video Contact Centre – managed by VADS, Vachala Supramaniam
- Best Trainer (Gold Award) – Khairiah Hj. Adam – VADS
- Best Contact Centre Leader (Gold Award) – Ibu Wardhani Soedjono – PT VADS
- Best Workforce Planning Professional (Silver Award) – MARCO Angelo C.Burgos – VADS