Have a team but no contact centre facilities to work from?
VADS Managed Facilities can provide you with world-class facilities and state-of-the-art contact centre technologies for a fully managed service. Our Technology Infrastructure capabilities can also help you serve your customers in powerful new ways and expand into new markets, as well as manage risks and costs with defined service levels.
- A BPO solution for local and/ or international client to start up or expand their operations in Malaysia at a lower cost. Client may pick and choose the contact center facilities based on their business needs, we have the set-up and scale to help you start up or expand your operations in Malaysia.
- Low CAPEX for new green field set-up
- Leverage on existing BPO vendor technology platform(s)
- Leverage on BPO vendors’ operational expertise to assist future growth strategies